Systems Administrator III United States

Job Title Systems Administrator III

Agency Texas A&M University

Department Division Of Information Technology

Proposed Minimum Salary Commensurate

Job Location College Station, Texas

Job Type Staff


Job Description


What we believe


Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability. Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values.


Who we are


The Division of Information Technology provides reliable and accessible IT services to elevate and enhance Texas A&M University. We provide IT leadership to the campus community while serving the mission of Texas A&M. With trusted services and innovative solutions, we are changing the technology landscape on campus. To learn more about IT at Texas A&M University visit us at: https://it.tamu.edu/


What we want


The Systems Administrator III (Lead Infrastructure Systems Engineer) is responsible for providing technical leadership for infrastructure administration projects or services and routinely provides technical oversight for the application of and compliance with technical standards. We need an individual who subscribes to and supports our commitment as stated above. The selected candidate may also coordinate the technical activities of an infrastructure administration support team. Valued traits include attention to detail and the ability to work in a collaborative group with excellent written and verbal communication skills. You may complete reports and summaries for management and/or users including project status reports, problem reports, and progress summaries. If the above description sounds exciting to you, we invite you to apply to be considered for this opportunity.


Required Education and Experience:


Bachelors degree in applicable field or equivalent combination of education and experience.
Five years of systems administration experience.
Required Knowledge and Skills:Must be able to work in a collaborative team environment.

Ability to multi-task and work cooperatively with a diverse range of people.
Must have strong interpersonal skills.

Other Requirements or factors:


Provide on-call support on nights and weekends, as needed

Preferred Experience:


Experience with any of the following: Microsoft Active Directory; Microsoft Exchange, SCCM, or Lync (Skype for Business); Solar Winds; Citrix or F5 load balancer administration; VMware administration; Linux server administration.

Preferred Knowledge and Skills:


Advanced cross-disciplined IT skills; skills in project management, mentoring, negotiation skills, basic vendor relations, advanced client relations, proposal writing, business acumen, persuasive communication, adaptability to change, team leadership, quality assurance methodologies, and knowledge of ITIL.


Preferred Licenses, Certifications and Registrations:


ITIL Foundations, PMP.


Responsibilities:


Provide technical guidance and oversight for infrastructure system administration. Lead the design of new infrastructure systems or upgrades and help oversee implementation. Deploy and configure large and complex infrastructure systems; develop complex system logic and configuration; and conduct complex infrastructure system performance analyses and tuning. Coordinate routine audits of systems and software. Oversee adherence to standards for operation procedures used for infrastructure system installations and upgrades.
Oversee and coordinate the analysis of system logs. Help coordinate and monitor the problem management process to include backup support. Troubleshoot complex network problems. Provide Tier III support.
Provide technical oversight for the development of plans for large infrastructure hardware and software purchases. Develop specifications and plans for large and complex purchases of infrastructure systems.
Coordinate the evaluation of new technologies. Make recommendations based on the evaluation of new technologies for their applicability to the client s needs.
Collaborate with the project leader to develop work plans and time schedules for projects including outlining phases and identifying personnel and computing equipment requirements. Monitor the work of contractors and vendors to ensure quality services.
Oversee the maintenance of infrastructure system security, and for protecting and recovering client data. Design infrastructure system security measures and data backup and protection methods. Develop disaster recovery plans for infrastructure systems. Oversee adherence to standards for operation procedures used for infrastructure system backups and recovery.
Create, evaluate, and approve plans for the implementation of new technology deployments and system integration testing.
Oversee the process used to document infrastructure support methods, procedures, and configuration.
May coordinate the technical activities of a project team; complete reports and summaries for management and/or users including status reports, problem reports, progress summaries, and system utilization reports; serve as a senior member of an information resource team responsible for setting technical direction; and perform all or some of the duties of a Senior Infrastructure Systems Administrator.
Participate in training and professional development sessions. Perform other duties as assigned.


Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume.


Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.


All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.


Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


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