Senior Administrative Officer (Academic) (Internal Applicants only) University of Queensland, School of Psychology Australia

Senior Administrative Officer (Academic) (Internal Applicants only)

Job no:507161

Area:Faculty of Health and Behavioural Sciences

Salary (FTE):Professional Level 06 ($77,400.25 - $83,267.08)

Work type:Full Time - Continuing

Location: St Lucia

School of Psychology

The School of Psychology is one of the most prestigious schools of psychology in Australia, and its strong reputation is built on excellence in both research and teaching. The School has thriving and dynamic research profiles in almost all areas of psychology, and is able to attract visitors from overseas and other institutions in Australia. It possesses good links, often through cross-appointed staff, with other schools in the University, thus creating opportunities for interdisciplinary collaborative research.


Details of the research interests of academic staff may be accessed on the School’s web site at


The role
The role of the Senior Administrative Officer (Academic Administration) within the Student & Academic Services Team supports the academic administrative lifecycle of undergraduate and postgraduate programs on offer at the School of Psychology, working collaboratively in a well-defined team model to provide optimal service to a range of stakeholders. The position holder ensures smooth workflow processes, contributing to the continuous improvement of the quality of programs, service delivery and the student and staff experience.


The person
The position holder will have completed an undergraduate degree with subsequent relevant experience; or extensive experience in a relevant area (client-focused roles, client and relationship management, student and academic administration) or an equivalent combination of relevant experience and/or training.


The successful candidate will have highly developed interpersonal or communication skills, demonstrated ability to positively develop and manage relationships and experience in achieving quality outcomes to meet specified targets, positively receiving feedback and enacting changes in a team environment. Demonstrated experience in data analysis and analytics and ability to collate results and findings from a wide range of internal and external data sources is essential.


Exposure to student administration, teaching and learning activities and/or other similar educational contexts is desirable.


The University of Queensland values diversity and inclusion and actively encourages applications from those who bring diversity to the University. Please refer to the University’s Diversity and Inclusion webpage ( for further information and points of contact if you require additional support.


This is a full time role. Flexible working arrangements may be negotiated.


Accessibility requirements and/or adjustments can be directed to the contact person listed in the job advertisement.


This is a full-time, continuing appointment at HEW 6. The remuneration package will be in the range of $77,400.25 - $83,267.08 p.a., plus employer superannuation contributions of up to 17% (total package will be in the range $90,558.29 - $97,422..48 p.a.).


The University of Queensland also offers other competitive options including salary sacrificing, on campus childcare, leave packaging and discounted private health insurance as well as many other benefits.


Position Description
Download File 507161_Senior Administrative Officer (Academic).pdf


To discuss the role, please contact Stacey Vogel, School Manager,


To submit an application for this role, use the Apply button below. All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses.


For information on completing the application process click here.


You must have valid Australian work rights to apply for this role. Visa sponsorship is not available for this position.


Advertised: 08 Mar 2019

Applications close: 21 Mar 2019 (11:55 PM) E. Australia Standard Time

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