Relationship Management Coordinator
University of New South Wales

Relationship Management Coordinator - AGSM

Apply now Job no: 500864
Work type: Full-time
Location: Sydney, NSW
Categories: Administration

  • One of Australia’s leading research & teaching universities
  • Vibrant organisation with a strong sense of community & inclusion
  • Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

AGSM (The Australian Graduate School of Management) is the part of UNSW Business School in Sydney that offers global top tier general management, executive and leadership development programs. AGSM’s long-standing MBA, MBA (Executive), MBT, MBAX degrees and executive education programs are delivered across Australia, in Hong Kong and online. AGSM’s personally transforming MBA and EMBA programs are consistently ranked in the top 100 globally. 

About the role

The Relationship Management Coordinator works as part of the Recruitment and Admissions Team and is responsible for all aspects of the admissions process required for facilitating student enrolment into the 4 flagship MBA Award Programs offered by AGSM. This position is also responsible for the management and coordination of student recruitment activities in line with UNSW Business School and AGSM’s marketing, communication and student recruitment strategies for both local and international markets.

  • $75,832 - $85,807 plus 17% superannuation and leave loading
  • Continuing position
  • Full-time (35 hours per week)

Key responsibilities include:

  • Relationship Management of the student prospect pipeline across AGSM award programs
  • Develop effective processes and procedures for recruitment activities to maximise the conversion of students at each stage of the recruitment lifecycle
  • Participate in the coordination of student recruitment campaigns to target AGSM prospective students. These may take place within Sydney, interstate and overseas and may be held during the evening or at lunchtime.
  • Provide higher level advice to prospect students relating to complex application, program information and application matters
  • Organise and assist in the processing of student and scholarship applications in a timely accurate and professional manner
  • Manage recruitment events ensuring events are executed according to brand guidelines and within budget
  • Secure current students to represent the School at recruitment events
  • Produce accurate statistical reports for enquiries and applications as require

To be successful in this role you will have:

  • At least 2 years’ experience in an administrative, customer-focussed role preferably in the education sector or similar professional services environment
  • High level of organizational skills with a demonstrated ability to solve complex problems/enquiries
  • Previous exposure to a sales-related function – with a demonstrated capacity to influence and inspire prospective customers
  • Demonstrated experience in a role requiring accuracy and attention to detail
  • Advanced interpersonal and communication skills including written and verbal communication skills and the ability to liaise with a diverse group of people from varying backgrounds and seniority
  • High level computer skills including an understanding of and experience in using and manipulating database information

You should systematically address the selection criteria in your application. Please note only applications submitted online will be accepted. 


Ian Jones. Talent Acquisition Team Lead

T: 0404 809939

Applications close: 11:30pm on Sunday 31st January 2021 

Find out more about working at UNSW at

UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. We encourage everyone who meets the selection criteria to apply.

Advertised: 06 Jan 2021 AUS Eastern Daylight Time

Applications close: 31 Jan 2021 AUS Eastern Daylight Time

If you apply for this position please say you saw it on Adminoxy


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