Operations Manager (MT0230, ADM2A, GRADE 04) McGill University School of Continuing Studies Canada

Operations Manager (MT0230, ADM2A, GRADE 04)




Job Category:

Term positions for management and excludeds


Position Summary:


Under the direction of the Director, Faculty Partnerships and Summer Studies (FPSS) of McGill University’s School of Continuing Studies (SCS), the Operations Manager will play a key role in the supporting the development and implementation of international/domestic partnerships and agreements intended to offer McGill educational programming to specific clientele. Responsibilities include developing and implementing of policies and new initiatives that support the strategic direction of unit and School; negotiating contracts and handling the relationship with suppliers in support of various projects: marketing agencies, recruiting agencies, advertising agencies, residence halls, tour companies, travel agencies, etc. ensuring that that they contribute to the success of the projects according to their various objectives and constraints. As Operations Manager, the incumbent will also manage administrative and support staff.


Duties and Responsabilities:


    Participates in the development and implementation of policies and new initiatives that support the strategic direction of unit and School;

    Assist the Director in developing the project plan and timeline, identify potential schedule conflicts and dependencies with other projects;

    In collaboration with the Director of the unit, propose a set of Key Performance Indicators (KPI’s) directly linked to the performance of the unit; Recommends strategies to maximize the performance of the unit according to these KPIs; Participate in the implementation of these strategies and periodically reports on their efficiency as witnessed through KPIs; Updates unit’s KPIs and helps strategize with regard to unit’s development plan;

    Supervises staff; plans & manages the day-to-day administrative operations of the unit & evaluates progress of assignments and results and fosters an inclusive work environment;

    Provides administrative support to the FPSS team in charge of business development: elaboration of contracts with partnering institutions and recruiting agencies, letters of agreement with internal partners, memorandum of understandings with external partners, etc., and ensures proper follow up

    Manages projects conducted by the unit, identifies risk (financial, capacity, reputation, etc.) and proposes ways to mitigate these risks; In collaboration with all employees of unit, implements risk-mitigating strategies and processes;

    Ensures that the unit’s strategies are deployed in a timely manner and that the unit’s projects are achieved in a timely manner according to their own set of constraints;

    Negotiates contracts and handles the relationship with suppliers in support of various projects: marketing agencies, recruiting agencies, advertising agencies, residence halls, tour companies, travel agencies, etc., making sure that they contribute to the success of the projects according to their various objectives and constraints;

    In collaboration with FPSS Director and relevant SCS staff, may recommend programming with regard to social and cultural activities as support to unit’s academic programming, and oversees its implementation;

    Analyzes administrative problems, determines course of action, and provides advice to the unit on problem resolution in order to optimize unit’s activities;

    Analyzes the financial operations of the area. Participates in budgetary planning and recommends budget allocations, prepares and submits operating and other budgets;

    Authorizes and approves expenditures and ensures compliance with the University, School and departmental budget policies and financial procedures;

    Evaluates administrative IT needs, space inventory and building issues; assigns space to staff to ensure efficiency;

    Liaises with internal units and external organizations, as required;

    Participates in meetings, makes recommendations and provides solutions.




Undergraduate degree


Three (3) years' related experience


Other Qualifying Skills and/or Abilities:


Three (3) years' related experience preferably in an international post-secondary educational or non-profit setting. Master’s degree in a relevant field an asset. Seasoned project manager with experience leading complex, multi-faceted initiatives and projects. Ability to work in a fast-paced environment, carry on multiple projects within the same timeframe and competing deadlines, and to adapt and be flexible to changing circumstances. Previous experience in project management and administration in a college or university environment. Proven experience establishing and tracking progress of KPIs as they relate to strategic goals. Outstanding communications skills, deep intellectual curiosity, and proven experience in strategic planning. A demonstrated ability to nurture successful relationships and to cultivate credibility and trust among leadership, internal and external stakeholders. Proven experience partnering with senior university administrators, with comfort in navigating a complex organization environment. Proven capacity to work autonomously, in multicultural or international settings, and as part of a team, changing, and deadline-oriented environment. Demonstrated ability to work in a PC / MAC environment using MS Office. Ability to communicate effectively in both English and French. Prior experience in the field of entrepreneurial higher education environment and/or in a non-profit reliant on fundraising is an asset.


How to Apply:


Please submit your cover letter and curriculum vitae, clearly indicating the reference number, to the School of Continuing Studies at hr.conted@mcgill.ca.


The deadline to apply for this position is May 24, 2019 at 5:00 PM.


*Current employees: please indicate your McGill ID number in your application.*


We thank all applicants for their interest in McGill University. However, the School of Continuing Studies will only contact applicants selected for an interview.


McGill applicants, covered by the McGill Non-Unionized, Non-Academic Personnel Policies and Procedures, must apply to a regular M and Excluded position within ten (10) working days of the date of publication to maintain internal priority. (M & Excluded)


McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, Professor Angela Campbell, Associate Provost (Equity and Academic Policies) at angela.campbell@mcgill.ca or 514-398-1660.


School of Continuing Studies

Faculty Partnerships and Summer Studies

Salary Range:

(Grade 04) $50,800 - $63,500 (midpoint) - $82,600


33.75 (Schedule of hours may vary, overtime and restricted vacation during peak periods; evening and weekend work, as required)


Two (2) years

Reporting to:

Director, Faculty Partnerships and Summer Studies

Reference no.:


Post Date:

Friday, May 10, 2019

If you apply for this position please say you saw it on Adminoxy


All Jobs


Harvard University Academic Positions

Kuwait University Current Faculty Openings

Osaka University Academic Opportunities

Purdue University Job Postings for Faculty Positions

Texas Tech University Faculty Openings

Tsinghua University Job Postings

University of Cambridge Job Openings

University of Geneva Faculty Opportunities

University of New South Wales Job Openings

University of Nottingham Research Positions

University of Oslo Academic Jobs

University of Saskatchewan Faculty Positions

University of Southampton Research Vacancies

University of Tokyo Current Academic Vacancies

University of Toronto Open Faculty Positions