Manager of System and Reporting
University of New South Wales

Manager, System and Reporting

Apply now Job no: 504498
Work type: Full-time
Location: Sydney, NSW
Categories: Student Services

Employment Type: Full-time (35 hour week)

Duration: Continuing position

Remuneration:  $129 -$136K (plus 17% superannuation and leave loading)

Location: Kensington NSW

  • See the difference you can make, through the work you do
  • Work at one of the leading places where new ideas can come to life and impact lives
  • Feel motivated and driven by the scale and dynamism of everything happening around you

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing great things. But what makes us different isn’t what we do, it’s how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do.

Why your role matters  

The Manager, System and Reporting leads a small team responsible for the enterprise-wide complaints Case Management System (CMS) and provides key stakeholders with access to accurate data and insights on complaints and investigations at UNSW. The role of Manager, System and Reporting is responsible for providing high-level technical business-led oversight of the implementation of a new CMS; managing the on-going operation and improvements of the CMS and reporting platforms to ensure it effectively meets business requirements; and providing data-driven insights to facilitate CIO strategic planning, resource management and performance measurement.

Who you are

  • A relevant tertiary qualification and substantial management experience leading and managing staff in the delivery of high-quality, client-focused systems and reporting solutions to stakeholders, or proven equivalent competency gained through a combination of education, training, or experience.
  • Strong technical skills with detailed knowledge of the maintenance of online systems, including data integration, networking, server management, data and system security, data governance and databases.
  • Superior communication and interpersonal skills with the ability to build and maintain effective and constructive working relationships with colleagues and stakeholders; and ability to clearly convey ideas and information in a professional manner through presentations, written communication, and other means.
  • Extensive experience in leading and managing effective teams in the maintenance of data and reporting solutions across a variety of business applications.
  • High level organisational and project management skills with a demonstrated ability to manage a wide range of stakeholders in a deadline driven environment.
  • A strong track record in quickly developing an understanding of business processes, analysing business needs, extracting data from complex systems, analysing data, and developing data-based reports.
  • Demonstrated superior advisory, stakeholder management and negotiation skills, including the ability to liaise and build professional relationships with a variety of stakeholders and manage multiple stakeholders with often competing perspectives.
  • An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
  • Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

To Apply: Please submit your CV, Cover Letter and answers to the selection criteria (skills and experience listed on the PD) Download File Position Description - Manager, System and Reporting_00099746.pdf

Please note applications sent to the contact below can not be accepted.


Kim Symons

Talent Acquisition Consultant
Applications close:  Sunday 16th January - Before 11:55pm

UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff, and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity. We encourage everyone who meets the selection criteria to apply.

Advertised: 07 Dec 2021 AUS Eastern Daylight Time
Applications close: 16 Jan 2022 AUS Eastern Daylight Time

If you apply for this position please say you saw it on Adminoxy


All Jobs


Harvard University Academic Positions

Kuwait University Current Faculty Openings

Osaka University Academic Opportunities

Purdue University Job Postings for Faculty Positions

Texas Tech University Faculty Openings

Tsinghua University Job Postings

University of Cambridge Job Openings

University of Geneva Faculty Opportunities

University of New South Wales Job Openings

University of Nottingham Research Positions

University of Oslo Academic Jobs

University of Saskatchewan Faculty Positions

University of Southampton Research Vacancies

University of Tokyo Current Academic Vacancies

University of Toronto Open Faculty Positions