Manager of Institution Effectiveness
University of Dubai
United Arab Emirates

University of Dubai is a fast growing institution of higher education with a wide range of academic, research and training programs in Business, Information Technology and Law. The University of Dubai is part of the Dubai Chamber of Commerce and Industry and its academic degree programs are recognized by the UAE Ministry of Higher Education and Scientific Research in addition to international accrediting bodies.

The Institution Effectiveness Department is looking for Manager, and invites interested applicants to commence employment ASAP. A candidate must possess a Masters degree from an international accredited university.

I. Summary Position

  • Serve as a central point for storing and retrieving approved university related reports (No. of graduates each year, registered students, no. of internship placements, reports submitted to MOHESR, accrediting bodies) etc.
  • Coordinate with different units to obtain and maintain updated information related to concerned units (ARD, Library, IT, ICDC, etc).
  • Ensure accuracy and consistency of reports and publications generated.
  • Maintain documentation/reports to comply with local and international accrediting bodies.
  • Ensure all units meet timely submission of reports to administration.
  • Update process statements reflecting revisions to policies as approved by administration.
  • Undertake other assignments related to reports control.

II. Responsibilities

  • UD Process Statements
    • Keep track of changes to be incorporated in the process statements (through decisions of Academic Affairs Council, president memos, etc).
    • Circulate for review the revised process statements for feedback and approval from concerned unit heads.
    • Obtain approval on the revised process statements from the president.
    • Publish approved process statements on the public folder for UD staff access.
    • Maintain complete and updated file of the process statements.
    • Maintain log of the revised and approved process statements.
    • Maintain files to keep on record the revisions to process statements for tracking purposes.
  • UD Annual Publications
    • Coordinate with respective units to compile text for the following annual publications: UD Catalog; UD Fact Book; Faculty Handbook; Student Handbook
  • UD Accreditations
    • Maintain hard and soft copy of all reports submitted to the accrediting bodies.
    • Assist in preparing reports whenever required.
    • Maintain correspondence to and from the accrediting bodies.
  • UD Reports
    • Maintain updated records of UD generated reports: Registered students (each semester); Grade Statistics (each semester); Statistical profile of UD students (each semester); Committees (each semester); Faculty Teaching Loads (each semester); Student Withdrawal Record (each semester); Graduates by year (annual); One-year retention rates (annual); Internship Placements (annual); Academic and non-academic staff information (annual); UD organizational charts (annual)
    • Compile and maintain record of all Strategic Plans, Planned Activities and actual performance of planned activities for all units on an annual basis.
  • Publications Review
    • Coordinate the review process of publications from UD units ensuring accuracy and consistency of information to be published.
    • Coordinate along with Head of Media Relations the review process of press releases to be submitted to the PR agency.
  • Academic Affairs Council
    • Write up the minutes of council meetings.
    • Follow-up on responses to be received on action items.
    • Prepare president’s decrees based on decisions approved in the AAC meetings.
  • Monthly Briefings
    • Record action items arising from monthly briefings.
    • Follow-up on responses to be received on action items.
    • Compile responses from concerned units for president’s review.
  • Other tasks
    • Undertake any other tasks assigned by the President or the Director, Institutional Effectiveness.

III. Position Required Skills

  • Master degree with fluency in English & Arabic language.
  • Excellent knowledge of record-keeping, organizing and retrieval system.
  • Taking minutes of meetings, record important notes and have an eye for detail.
  • Proficient in MS Word, MS Excel and PowerPoint applications.
  • Proactive in follow-up and completion of tasks.
  • Be a team-player.

IV. Position Desired Skills

  • Experience in an academic environment.

UD offers a competitive package for successful candidates, which includes private medical health and life insurance plus end-of-service benefits. Candidates must send an up-to-date CV in addition to the names and contact details of three references with a letter of recommendation to the following address. Only shortlisted candidates will be contacted.

Mrs. Reem Saleh
Head of Department, HR
University Of Dubai
P.O. Box 14143, Dubai, UAE
Email: rmoean@ud.ac.ae


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