Library Services Officer
University of New South Wales

Library Services Officer

Apply now Job no: 501951
Work type: Full-time
Location: Canberra, ACT
Categories: Student Services

UNSW Canberra is a campus of the University of New South Wales located at the Australian Defence Force Academy in Canberra. UNSW Canberra endeavours to offer staff a rewarding experience and offers many opportunities and attractive benefits, including:

  •      One of Australia’s leading research and teaching universities
  •      Strong commitment to staff development and learning
  •      Strong commitment to work life and family balance
  •      Generous superannuation opportunities

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

Do you share a passion for excellent client service? Are you passionate about libraries and their role in higher education?

The Academy Library is a medium-sized university library supporting the academic activities of UNSW Canberra through the provision of engaging physical and virtual library learning environments and delivery of specialist services to a diverse clientele. The Academy Library works as ‘one online library’ with UNSW Sydney Library.

Library Services Officers participate in the operations of the Library’s Service Desk as one of their core responsibilities and contribute to UNSW Canberra’s learning, teaching and research goals through provision of excellent library services and support, effective access to resources and high-quality maintenance of collections, facilities and equipment.

The position involves working rostered hours within the 8.30am - 5.15pm, Monday to Friday timeframe, as well as, a willingness to undertake a wide range of duties as required.

About the Role:

Role:                 Library Services Officer
Salary:              Broadband Level 3/4
                              Level 3: $ 60,589 – $67,609 plus 17% Superannuation
                              Level 4 $69,522 - $73,338 plus 17% Superannuation
Term:               Full Time, Continuing

 About the Successful Applicants

To be successful in this role you will:

  • Be an enthusiastic, motivated and reliable person who is eager to showcase your excellent customer service skills
  • Be a fantastic communicator in both verbal and written communications
  • Take pride in your ability to work within a team and support clients seamlessly

In your application you should systematically address the Skills and Experience outlined in the Position Description. If you are applying for the Level 4 role, you are expected to address all Skills and Experiences for  the Level 4, , if apply for the level 3, you are expected to address the Skills and Experiences for the level 3.  Please indicate clearly the level you are applying for.

In order to view the Position Description – please ensure that you allow pop-ups for Jobs@UNSW Portal.

An applicant may be required to undergo pre-employment checks prior to appointment to this role. The position is located in Canberra, ACT. The successful candidate will be required to work from the UNSW Canberra campus. Successful candidates will have Australian Working rights or Australian Citizenship.

For further information about UNSW Canberra, please visit our website: UNSW Canberra.


Mr Jonathon Guppy, Senior Librarian
P: 02 5114 5578

Applications Close:  30 June 2021 11:55PM 

Find out more about working at UNSW Canberra

At UNSW Canberra, we celebrate diversity and understand the benefits that inclusion brings to the university. We aim to ensure that our culture, policies, and processes are truly inclusive. We are committed to developing and maintaining a workplace where everyone is valued and respected for who they are and supported in achieving their professional goals. We welcome applications from Aboriginal and Torres Strait Islander people, Women at all levels, Culturally and Linguistically Diverse People, People with Disability, LGBTIQ+ People, people with family and caring responsibilities and people at all stages of their careers. We encourage everyone who meets the selection criteria and shares our commitment to inclusion to apply.

       Any questions about the application process - please email

Advertised: 25 May 2021 AUS Eastern Standard Time

Applications close: 30 Jun 2021 AUS Eastern Standard Time

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