IT Manager/IT Officer (several posts) in the Information Technology Services (ITS) University of Hong Kong, Information Technology Services Hong Kong

IT Manager/ IT Officer (several posts)

Ref.: 494140

Work type: Full-time

Department: Information Technology Services (40000)

Categories: Executive / Technical / Support

IT Manager/IT Officer (several posts) in the Information Technology Services (ITS) (Ref.: 494140) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal)


Applicants should possess a good Bachelor’s degree in Information Technology (IT) related discipline with at least 6 years’ relevant experience for the IT Manager post. Those with less experience may be considered for appointment as IT Officer. They should have a good command of written and spoken English and Chinese, and good communication, analytical and problem-solving skills. Knowledge of IT Service Management (e.g. ITIL) and Project Management (e.g. PRINCE2) is an advantage.


Applicants should have good knowledge and relevant experience in at least one of the following areas to support the services of ITS:

(a) Systems and Cloud services

Solid knowledge of Linux/Unix/Windows OS, TCP/IP networking and application server/infrastructure;
Knowledge of operating, monitoring and managing servers, load balancers, SAN and other storages;
Knowledge of automating daily system management tasks through scripting and/or package; and
Knowledge of maintaining system security;
Those with experience in infrastructure design, implementation and operation; technological areas like Cloud, Office 365, Exchange and SharePoint; software-defined data centre functions, such as network, storage and compute functions; and knowledge of DevOps, IoT technologies, Configuration Management Database (CMDB) and ITIL CMDB processes will have advantages.


(b) Client and Virtual Desktop services

Solid knowledge of Virtual Desktop Infrastructure (VDI) technology, end-point management, especially in managing Windows 10 end-points in a Windows Active Directory (AD) domain or Azure AD environment; and
Experience in clients management with scripting and automation solution, imaging and optimization of OS images, Office 365 applications;
Those with experience in Microsoft applications such as Exchange and SharePoint will have an advantage.


(c) Network services

Solid knowledge of LAN/WAN technologies, IP network routing and firewalls, TCP/IP networking, WiFi networks, SDN, network monitoring tools, such as Nagios, MRTG, etc.;
Knowledge of network routers, switches and WiFi controllers; and
Knowledge of maintaining network security;
Those with experience in data centre design and capacity planning, facilities management and operation, backup management; campus network of universities or large corporations; and OpenStack, container technology, DevOps and hypervisors such as VMWare, vSphere and KVM will have advantages.


(d) Information Security (IS) services

Solid knowledge of infrastructure and application security;
Knowledge of operating, monitoring and managing security devices (firewalls, IPS, etc.); and
Knowledge of security operation and incident response;
Those with knowledge of identity and access management; IS governance, risk and compliance; experience in application development related to IS; and qualifications of CISSP and CISA will have advantages.


(e) Mobile/web/AI applications development

Experience in mobile app and web programming (Swift, Objective-C, Java, Servlet), web technologies (HTML5, CSS, JavaScript, JQuery, Ajax, Node.js), and native/hybrid mobile app development across different devices with good understanding of popular mobile IDE tools (Cordova/React Native/Vue); and
Experience in Oracle/SQLServer/MySQL, database programming (JDBC) and data integration (REST API, JSON);
Those with experience in big data and nosql databases (NoSQL, ELK, MongoDB); and knowledge of artificial intelligence (chatbot, machine learning, deep learning, tensorflow, CNN, RNN, etc.), location-based systems and blockchain will have advantages.


A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.


The University only accepts online application for the above posts. Applicants should apply online and upload an up-to-date C.V. Review of applications will start as soon as possible and continue until April 30, 2019 or until the posts are filled, whichever is earlier.


Advertised: Feb 27, 2019 (HK Time)

Applications close: Apr 30, 2019 (HK Time)

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