IT Manager
Dar Al Uloom University
Saudi Arabia


Hospital IT Manager

Line Manager:Hospital CEO

Department:Information Technology

Employment Type:Full Time

Position Summary 


The IT Manager of the hospital will be responsible for managing and control the operation of the Hospital IT department and ensuring alignment with the business objectives and mission of the Hospital. IT manager will lead the Hospital Electronic Health Record Implementation process as well as plan, coordinate, direct, and design all operational activities of the Hospital IT department. Will provide direction and support for Hospital IT solutions that enhance mission-critical business operations and work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.


 Position Task & Responsibilities


1. Managerial Roles:

  • Provide high level project management skills to ensure execution and effective implementation of the full scope.
  • Develop communication plans to ensure that internal and external stakeholders are informed and aligned to support the execution of the hospital Projects.
  • Staff Management, employing, and finding suitable people.
  • Train, supervise and evaluate performance of assigned staff.
  • Provide staff with the training, mentoring and resources necessary to carry out their work.
  • Evaluate employees’ performance on an ongoing basis and take appropriate corrective action if needed.
  • Prepare a monthly report activity, including customer satisfaction and stages of development.   
  • Developing strong relationships with key functions and suppliers.


2. Technical Role

  • Understand Hospital Expectations and translate into product requirements. Ability to work directly with customers for technical issues.
  • Established connectivity, installed, configured, and trained on software solutions.
  • Oversee the IT management, developed, implemented, and validated new interfaces. 
  • Gathers and analyzes data in preparation for changes to systems and applications.
  • Perform daily, weekly, and monthly inspections of infrastructure supporting data center operations.
  • Supervise sub-contractors and ensure all necessary preventative maintenance and emergency repairs are scheduled and performed.
  • Coordinates the detailed analysis, design, coding, testing, implementation and maintenance of in-house developed interfaces and integration systems.
  • Validating/Implementing all inbound, outbound interfaces like ADT, MFN,RGV^O15, ORU, ORR messages between HIS/EMR and other systems and equipment  .
  • Involved in transforming third-party clinical system iHE/HL7 requests to a local xml messages.
  •  Involved in interfaces development with HIS, All Scripts using Rhapsody/Iguana/Mirth integration engine and implementing devices with these interface systems.
  •  Involved in the web application development using .NET (ASP.NET, C#.NET), IIS, XML Script 
  • Worked closely with the hospital teams to setup the environments, design test plans, validating and customizing the interfaces to meet the team requirements/work flow.
  • Assists in the configuration, installation, integration, decommissioning, monitoring, operation, maintenance, and recovery of technology solutions (hardware &infrastructure /software/ application) in support of existing solutions throughout the full business solution lifecycle.
  • Responsible for generating a network design that addresses the hospital requirements.
  • Identifies and documents current network design.
  • Identifies new network requirements and determines whether existing network upgrades are required.
  • Creates new network design, configures router, and collaborates with the core team to configure and validate VPN connectivity.


Qualification Requirements

  • Bachelor's degree required at least.

Experience and Skills Required

 The position demands the following skills and experiences:

  • Must have a minimum of three years of experience in hospital IT Department.
  • Comprehensive knowledge of Healthcare IT in Healthcare facilities understanding departments, applications, patient focus.
  • Must have strong technical and computer skills, including Microsoft Office, Excel, Word, PowerPoint and Oracle/SQL, familiarity in reporting tools and creating dashboards for Key Performance Indicators.
  • Excellent written and verbal communication skills

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