General Manager of Stanford Bing Catering
Stanford University
United States

ABOUT RESIDENTIAL & DINING ENTERPRISES:

 

Residential & Dining Enterprises, the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community. R&DE has an annual operating budget of over $270 million, oversees a 5 million sq. ft. physical plant across the campus, provides housing for over 12,000 students, serves over 18,000 daily meals at 30 dining and retail locations and over 500,000 meals at Athletic Concessions events, and hosts 20,000 conference guests annually. R&DE comprises 1100+ staff in the following divisions: the Office of the Senior Associate Vice Provost (SAVP), Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, and a team of R&DE strategic business partners: Finance & Administration, Human Resources, Information Technology, Maintenance Operations and Capital Projects, and Strategic Communications.

 

JOB PURPOSE:

 

Provide leadership, direction, and vision on new and current event programs and projects for multiple departments and/or a school/VP area. Develop strategic plans and long-term objectives for department in collaboration with other senior managers. Communicate organizational mission to staff, including student workers and volunteers, to maximize effectiveness and university exposure. Develop and mentor staff, providing opportunities for professional growth and ensuring the efficient operation of events

 

CORE DUTIES*:

 

  • Manager of all catering management to include Event Managers, Event Planners, Supervisors, Chefs and Sous Chefs
  • Supervise the planning of and execution of all Stanford Catering events
  • Individual specific attention towards planning Presidential events and special events
  • Supervise the ordering, invoicing, reporting, analyzing, forecasting, to Stanford Catering budget
  • Supervise the scheduling, payroll, hiring, and training, of all Stanford Catering staff
  • Manage the vendor relationships for all services contracted to order to include but not limited to food, beverage, party rentals, linens, decorations, flowers, food service equipment, staffing, and vehicle maintenance. 
  • Continuous education of event planning and event management to effectively lead innovation and sustainability in the most fiscally responsible manner
  • Expertise provided to the campus community with regards to University standards, guidelines and policies to include but are not limited to event sponsorship, venue bookings, sustainable events (Cardinal Green), alcohol policy, business meal allowances, vehicle and cart safety, food safety and emergency preparedness.
  • Representation of Residential and Dining Enterprises (R&DE), Stanford Hospitality with membership and participation at specific national associations with some travel involved
  • Direct staff and provide leadership to achieve goals and vision of the organization and the day-to-day operations. Responsible for hiring and retaining staff, career coaching, personal development for direct reports and accountable for the performance of employees.
  • Provide strategic leadership for the creation, development, and execution of events.
  • Build effective and focused event planning teams; create strong morale and team spirit.
  • Oversee the management of event teams and/or production consultants to produce quality, multi-faceted events and productions.
  • Work cross-departmentally to prepare and manage complex program budgets and ROI proposals.
  • Delegate both routine and important tasks and decisions, while assuming final responsibility for event logistics, through effective team management.
  • Interact with senior management across the university in support of event planning goals for a school, unit or VP area.
  • Analyze successes and failures and implement improvements; marshal resources to accomplish goals.
  • Oversee the scope and difficulty of tasks, projects, and events; help team break down work into process steps. Identify opportunities for synergy and integration.
  • Develop on-going relationships with internal and external partners.

* - Other duties may also be assigned

MINIMUM REQUIREMENTS:

 

Education & Experience:

Bachelor’s degree and ten years of relevant experience or combination of education and relevant experience.

 

Knowledge, Skills and Abilities:

  • Demonstrated history in creating innovative event planning strategies and successful event collaborations.
  • Excellent judgment and decisiveness, high integrity, enthusiasm, diplomacy, and tact.
  • A collaborative leader who engages and empowers an organized team of event planning professionals, fostering a strong, cohesive team environment.
  • Superior verbal and written communication skills.
  • Skilled at developing a staff of professionals and support personnel. Includes selection, motivation, and leadership of staff, as well as evaluation and development.
  • Demonstrated competency in budget management, cost accounting and vendor contract relationships.
  • Exceptional customer service skills with the ability to cultivate professional business partnerships.

 

Certifications and Licenses:

  • Valid Class C California Driver’s License.

 

PHYSICAL REQUIREMENTS*:

 

  • Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone.
  • Occasionally kneel/crawl, twist/bend/stoop/squat, grasp lightly/fine manipulation, and grasp forcefully, lift/carry/push/pull objects that weigh 21-40 pounds.
  • Ability to obtain and maintain a California Class C license and drive day or night.

 

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

 

WORKING CONDITIONS:

 

  • May require some travel and working evenings and weekends.

 

WORK STANDARDS:

 

  • When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.
  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

 

Note: Not all unique aspects of the job are covered by this job description 

"Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job." 

 


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