Education Support Officer
University of New South Wales, Medicine

Education Support Officer


Job no: 496589

Work type: Fixed term / Full time

Location: Sydney, NSW

Categories: Administration

Education Support Officer, Indigenous Programs

  • One of the Asia-Pacific’s leading research intensive Universities
  • Strong regional and global engagement
  • Cutting edge facilities and equipment

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.


UNSW Medicine is a national leader in learning, teaching and research, with close affiliations to several of Australia’s finest hospitals, research institutes and health care organisations. With a strong presence at UNSW Kensington campus, the faculty have staff and students in teaching hospitals in Sydney as well as regional and rural areas of NSW including Albury/Wodonga, Coffs Harbour, Griffith, Port Macquarie and Wagga Wagga


The Education Support Officer, Indigenous Programs coordinates support and engagement for Indigenous Programs within the Faculty of Medicine in accordance with UNSW Medicine’s Strategic Plan and in consultation with the Faculty Senior Leadership Team and Nura Gili. This position entails complex and sensitive work in relation to coordinating and facilitating these programs. The Education Support Officer, Indigenous Programs is specifically accountable for the successful coordination and provision of oversight of the Pre-Medicine Indigenous Special Entry Program and for enhancing the academic success and retention of Indigenous Students within all Medicine programs and courses.


The Education Support Officer, Indigenous Programs, will work with the Senior Vice Dean (Clinical Affairs), Senior Vice Dean (Education), Medicine Program Authority, Director of Indigenous Health Education, Chairs of Medicine Phase and Curriculum Development Committees, Program Authority for Exercise Physiology as well as the Associate Dean (Postgraduate Coursework) and Program Authorities for Medicine’s postgraduate coursework programs and other key areas of the University to develop and contribute towards Indigenous health-related teaching.


About the role

  • Based at Kensington campus
  • Level 6: $85,326 - $91,023 + 17% Superannuation + leave loading
  • Continuing, full time role.

The role reports to the Equity Diversity and Inclusion Officer and has no direct reports.


About you

To be successful in this role you will have:

  • A relevant degree with subsequent relevant experience or extensive experience in administration, or an equivalent combination of relevant experience and/or education/training, ideally in a higher education environment or Indigenous health.
  • Demonstrated thorough understanding of the issues, directions and challenges in Indigenous education.
  • Knowledge of Aboriginal and Torres Strait Islander culture and history or extensive experience working with Indigenous peoples.
  • Excellent oral/written communication and interpersonal skills with a demonstrated ability to communicate sensitively and effectively with Indigenous people and other people from a diverse range of backgrounds.
  • Demonstrated ability to exercise judgement, sensitivity and assertiveness in supporting students who are managing a range of academic and personal pressures.
  • High level of organisational and time management skills including the ability to work effectively under pressure, both independently and as part of a team.
  • Demonstrated ability to negotiate and problem solve and handle highly sensitive information with discretion and integrity.
  • Ability and willingness to travel to other UNSW campuses, including rural clinical schools, as required.
  • Knowledge of and commitment to the principles and application of Equal Employment Opportunities, Anti-discrimination legislation, privacy legislation and Occupational Health and Safety legislation in the work place.
  • Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training


Your application should systematically address the selection criteria listed within the position description.


Please apply online - applications will not be accepted if sent to the contact officer listed.


Aboriginal and Torres Strait candidates are strongly encouraged to apply



Nancy Tagiilima

Ph: 02 9385 2397


Applications close: 11:00pm 5th May 2019


Find out more about working at UNSW at:  


UNSW is an equal opportunity employer committed to diversity


Aboriginal and Torres Strait candidates are strongly encouraged to apply


Position Description

Advertised: 08 Apr 2019 AUS Eastern Standard Time

Applications close: 06 May 2019 AUS Eastern Standard Time

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