Customer Service and Enquiries Officer
University of New South Wales
Australia

• One of Australia’s leading research & teaching universities

• Vibrant campus life with a strong sense of community & inclusion

• Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

Ranked among the top 50 universities globally, we attract the highest potential students from Australia and around the world. Our researchers tackle the biggest economic, business and social challenges with partners around the world.

The Graduate Research School (GRS) is the central administration unit for Higher Degree Research programs at UNSW. It is responsible for the management and administration of admission, candidature and scholarships for domestic and international candidates. There are currently over 3300 HDR candidates at the University completing a PhD, Professional Doctorate, Master of Research or a Master of Philosophy.

The GRS supports the next generation of research leaders.

The Customer Services and Enquiries Support Officer plays a key role in providing high level customer service and administrative support to the University's Higher Degree Research (HDR) community within the Division of Research and Enterprise and the Graduate Research School (GRS).

This customer service role includes a broad range of general administrative duties including processing admission applications and scholarship payments as well as answering phone, email and in person enquiries. 

Please note that you must have working rights in Australia and have an Australian bank account. Overseas applications cannot be considered.