Communications and Engagement Officer
University of Glasgow
United Kingdom

Job Purpose

To coordinate and deliver the College of Science and Engineering’s communications, and other external and internal engagement activities for a range of key research themes including; 5G Communications, Data Science, Medical Technologies and International Development. 

To source and create content and materials for use at events, for the media, on the web and on social media to raise the profile of College research. 

To utilise a range of communications channels to support the development of external networks in support of the University’s Knowledge Exchange and Impact Strategy.

Main Duties and Responsibilities

1. Develop and deliver College of Science and Engineering communications and engagement activities for key research themes including; 5G Communications, Data Science, Medical Technologies and International Development.

2. Support the College’s external communications activities with academics, industry, policy-makers, practitioners, and the public, including preparing media and publicity materials.

3. Liaise with the University’s Communications & Public Affairs Office and Marketing Team to develop and maintain the College’s external and internal profile and reputation.

4. Develop and manage the College’s social media presence for each of the research themes, creating innovative and engaging content for varying audiences.

5. Work with the Research and Business Development team, Recruitment Conversion and Marketing Manager and wider College team to present the research themes in the best possible light to funders and other relevant stakeholders. This will include attending relevant events and assisting colleagues in External Relations, Schools and Research and Innovation Services in gaining positive media coverage for College activities, and producing relevant and engaging materials.

6. Identify research or impact stories and work with colleagues in Research and Business Development, Communications & Public Affairs, and External Relations’ Marketing Team to present these via events, social media, and through digital marketing to raise awareness of the College’s Research portfolio.

7. Organise events within the College to raise the profile of key research themes and support the development of external networks; e.g. research showcases / industrial engagement events.

8. Advise and support academic staff within the School to promote and disseminate their research and scholarship to a variety of academic and non-academic audiences and stakeholders.

9. Support the College’s internal communications activities including the internal newsletter and other related content.

10. To contribute to the enhancement of the University’s international profile in line with the University’s Strategic Plan - Inspiring People – Changing the World

Knowledge, Qualifications, Skills and Experience

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s).
Or: Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification
level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role.
A2 Awareness of different media agendas and audiences.

B1 Educated to degree level.
B2 Understanding of the Higher Education sector.

C1 Excellent communication skills, both written and verbal.
C2 Excellent interpersonal skills.
C3 Excellent IT skills, covering the full suite of Microsoft Office products and web editing/CMS usage (T4/WordPress/Drupal).
C4 Excellent presentation skills.
C5 Excellent planning and project management skills.
C6 Excellent initiative and motivation skills

D1 Desktop publishing and design skills, including Adobe InDesign.
D2 Advanced web editing and development skills, including Adobe Dreamweaver.
D3 SharePoint development and management skills.

E1 Demonstrable experience in a relevant role with qualifications or evidence of progression and development gained through relevant work experience in a similar role.
E2 Experience of supporting, raising and managing the profile and reputation of an organisation or similar.
E3 Experience of developing and managing online content.
E4 Experience of developing and managing corporate social media profiles.
E5 Experience of planning and managing events.

F1 A track record of working with the media directly.
F2 Experience of interacting with policy-makers and practitioners to influence and inform opinion.
F3 A track record of promoting the activities and interests of a Higher Education Institution (s).

Job Features

Planning & Organising
• Managing own workload, regularly balancing competing demands and multiple deadlines
• Planning and producing new content and materials for the web and other platforms
• Planning organising events and workshops

• Creating, and editing and finalising copy and content from other authors and editors
• Selecting imagery and other related design content
• Analysing web traffic and other similar indicators to determine the most appropriate methods and means to promote College research
• Understanding and implementing University communications and engagement style guidelines

Internal/External Relationships
• Industrial partners, and potential partners
• Research Funders
• Government
• The public
• The media
• Academics at Other HEI’s
• Policy-Makers and Practitioners
• Learned societies and other similar academic associations;
• Contracted design and print contractors

• College of Science and Engineering academic and administrative staff
• University Communications & Public Affairs Office
• School of Engineering Communications and Engagement Lead
• Digital Content Officer
• Marketing Team External Relations

• Resolving issues affecting the accessibility, layout and navigation of College website and related platforms
• Being sensitive and authentic to how information is prepared, disseminated and communicated with a number of stakeholders, taking ‘academic voice’ into consideration
• Handling immediate communications issues that may negatively impact the College’s external and/or internal profile
• Addressing inconsistent and/or conflicting external and external information published by the College
• Managing complex relationships and expectations from multiples teams across the institution


Standard Terms & Conditions

Salary will be on the Management, Professional and Administrative Grade, level 6, £28,660 - £32,236 per annum, pro rata.

This post is part time (28 hours per week) and has funding available until 31 July 2020.

New entrants to the University will be required to serve a probationary period of 6 months.

The successful applicant will be eligible to join the Universities’ Superannuation Scheme. Further information regarding the scheme is available from the Superannuation Officer, who is also prepared to advise on questions relating to the transfer of Superannuation benefits.

It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.

We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equality.

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