Career Ambassador
Temasek Polytechnic
Singapore

Career Ambassador/Coach (1-yr contract)

Agency: Temasek Polytechnic
Job no.: 559045
Work type: Contract
Location: Singapore
Categories:Education

We prepare school-leavers and working adults for a future of dynamic change, with relevant knowledge, lifelong skills, character, and a thirst for continuous improvement.

The Career Coach of the Temasek SkillsFuture Academy Professional Placement Section (TSAPPS) provides career development coaching and counselling to prepare jobseekers for placement with employers. Your role will be to plan, advise, deliver and facilitate suitable career interventions, programmes and initiatives such as career management and counselling programmes, workshops, group-based interventions, job search strategies, etc.

You are passionate and constantly seek to raise jobseekers’ performance and employability levels through leveraging their personal strengths while upholding utmost confidentiality in a trusted partnership. You will join like-minded Career Coaches in delivering professional and personalised career services to jobseekers. Armed with a listening ear and an empathic heart ready to serve – you are poised to deliver an excellent and meaningful service experience, where we serve and prepare our local workforce and employers for a lifetime of career transition and transformation respectively.

JOB RESPONSIBILITIES:

Career Development and Job Search

  • Guide jobseekers through career resources and services.

  • Provide career and training advisory for various worker segments, life stages and levels, with a particular focus on mid-career switchers

  • Conduct intake interviews to assess and understand each jobseeker’s situation and need

  • Establish strong rapport with jobseekers for effective working partnership and case management.

  • Customise career interventions and job search strategies with an action plan to suit needs

  • Co-facilitate group-based career interventions for learning, support, guidance and goal setting.

  • Conduct employability training and workshops on various job search skills and career management

  • Select and administer suitable career profiling tools to help jobseekers attain career clarity and verify job-fit.

  • Provide case management, follow ups and when required – partner agencies on joint support for jobseekers

  • Partner career guidance counsellors at other agencies and Institutes of Higher Learning in managing selected cases, as necessary

  • Process and regularly update jobseeker’s profile

Labour Market Information and Job Placement

  • Provide up-to-date information on labour market trends, occupational insights to address jobseeker’s needs.

  • Perform job-matching and job referrals based on jobseeker’s profile to achieve job placement targets.

  • Employ strategic career-matching technology to support job placement efforts.

  • Partner other agencies to place ready candidates with curated opportunities.

  • Engage employers to understand and analyse hiring requirements crucial to establishing job-fit.

  • Direct jobseekers to relevant workforce programmes and national schemes to enhance their capabilities and adapt to changes.

JOB REQUIREMENTS:

  • Tertiary qualification with at least 5 years of relevant and demonstrated experience in at least one industry domain

  • Training and/or experience in career development facilitation, human resource, psychology, counselling and/or coaching

  • Resourceful, proactive, enterprising, persuasive

  • Strong business writing and communication skills

  • The ability to converse in Mother Tongues is preferred

  • Demonstrated commitment towards helping Singaporeans on their career journey and raising their employability level for job placement.

  • Experience in service excellence or CRM will be welcomed.

Advertised: 01 Jun 2021

Applications close: 28 Jun 2021

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