Associate Director in Augustana Grounds and Environmental Services
University of Alberta, Facilities & Operations, Building Services
Canada

Reporting to the Director Buildings Grounds and Environmental Services (BGES), the Associate Director BGES holds a senior position within Operations and Maintenance and is responsible for providing leadership and long-range strategic direction for the Augustana, Grounds, and Environmental Services components of the unit.

As a senior representative of standards for grounds for all campuses, the Associate Director is an authority for landscape design decisions and holds accountability to sign off on the Landscape content of long-range development plans taken through University governance. The Associate Director has direct authority to approve or reject landscape decisions and is the holder of accountability of all campus grounds maintenance. The Associate Director is often required to provide advice to University Relations on questions from the surrounding community such as tree removal, sidewalk and road construction, that if not resolved appropriately, risk issues that affect relations with surrounding communities and external stakeholders.

For the Augustana Campus, the Associate Director AGES has an expanded role in also having accountability for building maintenance, planning for minor projects and direct interaction with operation and maintenance requirements for the Camrose Performing Arts Centre. This accountability includes direct engagement with the Dean of the Augustana campus for operations and maintenance support to the campus.

BGES is comprised of five service areas, which work collaboratively to provide Customer Liaison, Augustana Campus, Cleaning, Grounds and Environmental Services. The Associate Director AGES is responsible for ensuring that each of these areas, through providing a specialized service, operates in a fashion that supports the vision & mission of the department, Portfolio and the University. The Associate Director is responsible for the provision of leadership, direction & guidance for four direct reports and in excess of 60 indirect reports, and is responsible for the financial management of $8.1 million in combined budgets.

Duties and Responsibilities:

Strategic Leadership

  • Provides strategic recommendations and decision making related to Augustana, Grounds, and Environmental Services; identifies and mitigates risks, prioritizes initiatives and issue management.
  • Develops the strategy, framework and operational plans for the provision of unit services for today as well as into the future and reports on implementation status.
  • Assists with development of the unit business plan.
  • Provides strategic direction for new initiative development that is a fundamental management philosophy of continuous improvement for all service areas under this position.

Operational Leadership

  • Managing, planning, organizing, directing and evaluating the operations of Grounds, Recycling, and Augustana service units to ensure a safe, healthy, sustainable environment for students, staff and visitors to the University.
  • Assists Director BGES in developing budgets and priorities, ensures that standards are adhered to through training and inspection, and ensures that staff and service provider's staff are trained and aware of applicable University policies and procedures.

Customer Liaison

  • A key role of the Associate Director and his direct reports is to establish and maintain positive working relationships with occupants within the Campus facilities, visitors to Campus and residents of surrounding neighborhoods. The Division is the single point of contact between the portfolio of Facilities and Operations and occupants of the buildings; The Facility Services Managers and the Manager F&O Augustana carry out this role through the leadership and direction of the Associate Directors and Director.

Augustana Campus

  • The management function for Augustana is unique and requires direct involvement by the Associate Director, AGES with the City of Camrose and the Dean. There are a wider variety of functions managed for the Augustana Campus in comparison to the main campus, including planning of functions for minor capital work for the campus, liaison with Planning and Project Delivery for major projects, and maintaining a positive working relationship with senior Campus administration.

Grounds and Environmental Services

  • The provision of an effective, efficient sustainable landscape maintenance and construction program and includes all activities associated with the care and maintenance of both soft and hard landscaping features, for all Campuses.
  • This includes but not limited to, turf areas, sports fields, trees, shrubs, water features, sidewalks, roadways, entrances etc.
  • Ensures that these services are carried out in accordance with the University's Snow and Ice Control and Integrated Pest Management programs.

Financial Management

  • The Associate Director is responsible for the development and oversight of unit operating and capital budgets, as well as the institutional paving plan, with assistance from the Director as required. Prepares and oversees the various unit annual operating budgets in excess of $8 million, an annual capital budget of $1.0 million, a paving plan budget of $400,000 - $500,000, $600,000 of IMP budget for grounds, and manages an equipment reserve fund of $350, 000 -$500,000.
  • Responsible for generating revenues from internal and external sources such as washroom billboards advertising, common area advertising, and sale of services and permits.
  • Monitors manpower and equipment to ensure that resources are available to meet the needs of each facility.

Staff Development and Management

  • Responsible and accountable for ensuring that staff within the unit are aware of and understand the vision, mission and goals of the unit, department & portfolio and are provided with the training and support to ensure they have the opportunity to succeed in meeting both these goals as well as their personal goals.
  • Assists the Director with the development and implementation of the HR Strategy that addresses current challenges and opportunities within the marketplace and works with F&O HR to implement strategies.

Qualifications:

At minimum, role requires:

  • A bachelor's degree in facilities management/operations, horticulture and/or landscape maintenance combined with education and experience in an area(s) such as Building Maintenance, Real Estate Management, Property Management, Technical Project Management and Operational Management as it relates to large institutions.
  • Demonstrated organizational skills, concise writing, financial management, statistical analysis, interviewing skills, labor relations and industry knowledge, creative, highly motivated, change agent.
  • 10 years of progressively increasing experience with proven management and leadership skills. Experience that includes several challenging projects, leadership of teams and demonstrable experience with conflict management as it relates to human resources and contract claims. Previous maintenance management, operational and senior management experience is required. Employment history should demonstrate progressively increasing complexity and responsibility in previous roles.Experience working and managing in a unionized environment.
  • Professional designation through nationally / internationally recognized FM organization (APPA, BOMA, IFMA).
  • The candidate must have excellent written and verbal communication skills.
  • Leadership Qualities: strong interpersonal and communication skills, demonstrated ability to develop solid working relationships with diverse stakeholders, staff motivational skills, experience in dealing with private sector; ability to negotiate contracts and manage service agreements.
  • Excellent working knowledge of contract management and procurement protocol.

Assets to the role include:

  • Additional related education and experience.
  • 4th Class Power Engineering Certificate of Competency.
  • Working knowledge and application of LEAN management practices.
  • Experience developing related business or strategic plans.
  • Experience in related financial analysis, business cases, and experience determining returns on investment.

In accordance with the Handbook of Terms and Conditions of Employment for Management and Professional Staff (Excluded), this full-time continuing position offers a comprehensive benefits package found at Faculty & Staff Benefits and annual salary range which will be commensurate with qualifications.

Along with your resume, please submit a cover letter outlining your qualifications.


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