Associate Director HR University of Pennsylvania, RHS Central Services United States

Reference Number 95-30121
Posted Job Title ASSOCIATE DIRECTOR HR
School Name Residential and Hospitality Services
Org RHS Central Services
Posted to the Web 05/17/2019
Posted Job/Salary Grade 027
Employment Type Exempt
Hours N/A
Position Type Full Time
Position Schedule M-F
Months 12
Position Length Ongoing
Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.


Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.


The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.


School/Center Overview

Residential & Hospitality Services (RHS) provides essential 24/7 services for the University of Pennsylvania, comprising student housing, residential and campus dining services, conference and event services, University Club operations, and services for those seeking off campus housing. RHSresponsibilities include administering housing-related services to 11 College Houses and Sansom Place (graduate and undergraduate housing) across campus, working with other partners to provide students and guests with services that support living and learning in the University residences; and overseeing numerous food operations and dining services to ensure delivery of consistent, high-quality food to a diverse on-campus clientele through a wide variety of venues. http://cms.business-services.upenn.edu/hospitality-services/


Duties


Leads the human resource function for Residential and Hospitality Services (RHS), incorporating Housing, Dining, Off Campus Services, University Club & Conference Services. Additionally, provides strategic HR leadership & support for the Business Services Division (BSD), including projects and HR consultation. This role coaches & counsels managers on complex employee & labor relations issues ensuring compliance with University policy & employment laws/regulations. Facilitates issue resolution, & works closely with leadership to create and implement effective solutions. The position collaborates on staffing & talent management, employee & labor relations, benefits, diversity and HR systems and services to provide a full range of HR support to staff and management clients. RHSoperates 7 days week, 24 hours per day including all University recognized holidays. Additional summer RHS responsibilities may include the management of service delivery operations in our conference operations. This position may be required to work on the weekends or evenings in support of key RHS activities (eg. move in).

Qualifications


A Bachelors Degree is required and 3 to 5 years of related experience in human resources management or an equivalent combination of education and experience. PHR/SPHR certification preferred and business and/or consulting experience preferred. Demonstrated experience providing HR services for a unionized workforce required. Demonstrated experience working in a diverse environment desirable. Requires very strong analytical and project leadership skills. Strong interpersonal, conflict resolution and coaching skills required. Evidence of ability to operate with tact, diplomacy and using mediation skills. Demonstrated ability to collaborate and establish working relationships with executive staff, line managers and 3rd party providers/contractors. Excellent organizational, customer service, presentation/facilitation and communication skills are required. Demonstrated ability to initiate and implement wide range of programs independently and in collaboration with other professionals. Ability to use Microsoft Office programs and analytical tools. Excellent oral and written communication skills, attention to detail, strong organizational and customer service orientation are required. Some supervisory experience preferred.

Affirmative Action Statement


Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.


Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.


Quick Link
http://jobs.hr.upenn.edu/postings/40710

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?

Jobs@Penn
Contacted by a Penn Recruiter
Referred by a Penn Employee
Referred by a friend or family member
Higher Education Recruitment Consortium (HERC)
Inside Higher Ed
Indeed.com
Other Internet Advertisement
Linkedin
Twitter
Other Social Media Site
Professional Affiliation/Trade Website
Diversity Association/Publication Website
Heard about it at a conference or career fair
Apple One
Recruitment and/or staffing agency

2. * What is your highest level of education completed?

Less than high school education
High School Diploma or GED
Vocational or Technical School
Associate's Degree or Two Year College
Bachelor's Degree
Master's Degree
PHD/MD/JD or equivalent doctoral degree

3. * How many years of experience do you have related to this position?


0 to 1 Year
1 to 2 Years
2 to 3 Years
3 to 5 Years
5 to 7 Years
7 to 10 Years
Over 10 Years

Applicant Documents
Required Documents

Resume

Optional Documents

Cover Letter


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