Assistant Registrar and Director of Admissions University of Alberta, Office of the Registrar Canada

Reporting to the Deputy Registrar, the Assistant Registrar and Director of Admissions (ARDA) is responsible for the leadership and overall direction for the Admissions unit of the Office of the Registrar, which processed more than 60,000 applications last year. As a member of the enrolment management leadership team, the ARDA is responsible for effective management and evaluation of applicants to all undergraduate programs, including domestic and international applicants, and applicants to professional programs. To achieve this, the ARDA provides direction to the Manager(s), Applicant Services leading the admissions team in order to deliver exemplary service to applicants and faculties and support institutional enrolment goals. The ARDA leads a team of seven direct reports and a total staff complement of over 30.  This position is directly or indirectly responsible for 20% of the RO staff (170 in total).  THE ARDA is also accountable for a $3 million budget.

The ARDA drives change in the Admissions unit to ensure that it can deliver appropriate admissions outcomes in a high volume and dynamic environment. With the planned launch of a new technology to manage undergraduate admissions, the Admissions unit will experience significant change in the next two years. The ARDA will implement, manage and sustain the change to create a functional and collaborative environment. Considering business requirements, strategic directions, established processes, best practice human resource management, and technology, and applying an understanding of the changing admissions and enrolment management environments, the Assistant Registrar Admissions will develop and deliver on the vision, goals and strategies for the unit, make recommendations to the senior leadership of the Office of the Registrar (RO), and, with guidance from the Deputy Registrar, advocate for change to deliver on the vision.

 As a key member of the Deputy Registrar’s team, the Assistant Registrar and Director of Admissions must be dedicated to supporting institutional excellence. The ARDA provides advice for the Deputy Registrar regarding admissions policy for undergraduate students, both national and international, helping to define progressive and equitable policies that promote high academic standards and the achievement of the University’s enrolment goals. The ARDA must have a thorough understanding of the complex structure in which many areas of the university community share the responsibility of achieving the University’s enrolment goals. The strategic goals and directions of the University and the Office of the Registrar will guide the incumbent's decisions regarding the admission of undergraduate students, as will a thorough understanding of institutional culture.

The University of Alberta operates one of the largest and most diverse Registrar’s offices in the country in regards to services provided to the University community. While other institutions provide some of the services and functions offered by this office, few provide all of the services within the one office. The advantages of this broad-based approach include the ability to coordinate and leverage resources when peak activities occur, the ability to cross-train and offer multiple career paths to valuable employees, and the provision of face-to-face, virtual one-stop service.

Qualifications

  • Minimum Bachelor’s degree (Master’s preferred) in a related field or an acceptable combination of education and experience.
  • Minimum of 7 years progressively responsible leadership experience in a higher education or related environment with a proven commitment to service excellence and enhancing the student experience. This must include leadership of large (>15 people), service-oriented teams with a high degree of autonomy. 
  • Demonstrated expertise in change management including: evaluating business requirements, strategic directions, established processes, human resources, and technology, and developing and implementing new strategies, policies, processes and procedures to improve operational effectiveness.
  • Excellent relationship management skills, including the ability to establish and maintain effective, collaborative working relationships with a diverse population of colleagues, staff and clients.
  • Demonstrated ability to act decisively and to exercise initiative and judgment on a wide range of issues.
  • Strong administrative skills, including strategic planning and evaluation, budgeting, and financial management
  • Possesses the interpersonal and HR management skills, experience (3 to 5 years), and perspective necessary to effectively supervise a large team of professionals in a unionized environment
  • High level of critical thinking and proven ability to research, analyze / interpret statistical data, summarize issues, and apply analytics to solve complex problems.
  • Experience in the use, management and change of enterprise IT systems; familiarity with Campus Solutions is an asset.
  • Ability to work in conjunction with, provide advice to, and take direction from senior administration.

This regular continuing position is in accordance with the Administrative and Professional Officer agreement and offers a comprehensive benefits package which can be viewed at Faculty & Staff Benefits. Salary will be commensurate with experience and qualifications.


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