Internship Success Manager University of Washington United States


Req #: 163976


Job Location: Seattle Campus

Posting Date: 01/23/2019

Closing Info: Open Until Filled

Salary: Salary is commensurate with education and experience.

Shift: First Shift

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.


UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years.


The Career and Internship Center has an outstanding opportunity for an Internship Success Manager. The Career & Internship Center at the University of Washington (UW) Seattle Campus has a vision to empower students to discover and pursue fulfilling career paths so they can make their own marks on the world. We are dedicated to educating and supporting students as they explore and choose academic majors and career options, obtain and reflect upon career-related experiences, develop their professional presence and skills for workplace success, and launch post-graduation career plans. A critical part of making students “career-ready” is helping them secure and participate in internships.


We are hiring an Internship Success Manager to provide internship-related programming and to support a variety of programs associated with our Internship Project. The person we hire into this role will report to the Internship Project Director, but is expected to work independently. The University of Washington is known as an environment supporting diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. The person in this role must exhibit an appreciation of and respect for a diverse academic environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds.


The focus of the Internship Success Manager is to provide programming to support students in obtaining and maximizing internship experiences, as well as to provide critical support for several signature programs, all with the goal of helping UW students secure high-quality internships. This new role will help expand the capacity of the Jerry Baldasty Internship Project designed to provide access to resources and services for students, staff, faculty and employers seeking assistance around exploring and developing robust internship experiences.


This position requires an understanding of how internships differ from jobs and of internship-related trends; skill in communicating with students, staff, and employers; an ability to facilitate student reflection and learning; a knack for developing methods to track components of several related programs running at the same time; and the ability to distinguish when independent discernment should be used and when approval should be sought. The person in this role should also have experience working successfully with socially, sexually, culturally, physically challenged and economically diverse populations and a deep understanding of the barriers these populations may face in achieving internship and career success.



Provide programming geared towards helping students explore, find, and fully engage in internship experiences. Example duties include:
•Distance Learning Internship Course – guide students as they reflect on their internships and make connections to their professional development via Gen St 350; facilitate course registration; monitor online discussions; grade assignments
•Achievement Scholars Program – help high-need, diverse, first generation students connect with experiential learning activities to build experience and connections with future employers, faculty, and others.
•Undergraduate Community-Based Internship Program - provide student interns with resources to help them succeed during and after their internships
•Workshops – develop materials and facilitate workshops, webinars, and small group coaching sessions on the topic of internships; coach academic advisers on how best to support their students around internships
•Diversity Initiatives - work with the Office of Minority Affairs & Diversity to create a pipeline of information and resources for diverse students to connect with internship opportunities


Provide support to several programs and initiatives that aim to improve students’ professional development. Related duties will include building forms and monitoring submissions; interacting with various campus databases; tracking and organizing participation information; reviewing program applications; communicating with participants; and assessing outcomes. Example programs include:
•Campus Internship Development Fund – develop methods to support student interns, track outcomes, and showcase successes; help review applications, select departments to fund, communicate with those awarded funding, and track relevant information
•Student Employment Programs – expand and elevate resources for managers of student employees; support managers across campus in hiring, training and engaging with their student employees


Expand relationships with units across campus to develop, implement, and evaluate programming for students engaged in departmental internships; research effective programs; and remain current on technologies that support these practices. Additional responsibilities may include helping departments develop internship-related web content.


Create messaging to educate both students and employers about internships. Tasks may include brainstorming and crafting blog posts, e-newsletter articles, email messages, and social media posts; creating informational handouts based on background research; producing short video clips; and developing intern success profiles and a quote repository.


As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.


•Master’s degree in higher education administration, counseling, social work, communications, education, or related field, plus two to three years of relevant professional experience. Equivalent experience can substitute for advanced degree requirement.
•Passionate about supporting student learning through internships and student employment
•Ability to communicate clearly, concisely, and professionally to diverse audiences - in writing, online environments, one-to-one settings, and group settings
•Experience facilitating learning through course instruction or workshop delivery
•Committed to providing resources that are intentionally inclusive of individuals from a range of diverse backgrounds
•Can take initiative yet can also ask good questions and incorporate suggestions
•Carefully attends to details such as timelines, deadlines, requirements, and policies; plans and executes work accordingly
•Enthusiasm for tracking, cataloguing, and utilizing information (data, quotes, and stories) to help support the mission
•Confidence navigating online databases and Microsoft Excel
•Ability to adapt to evolving priorities and make forward progress even in the face of ambiguity


Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.


Desired Qualifications:
•Experience with collaborative project planning and file sharing tools
•Experience using Photoshop, In Design, and/or other design program


Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.


In your application materials, please describe your experiences and perspective on diversity and how this will inform your role as an Internship Success Manager and professional at the UW.


Priority consideration will be given to applications received by February 18, 2019.

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