IT Officer University of Oxford, Faculties of English, Philosophy, and Theology and Religion United Kingdom

IT Officer


Faculties of English, Philosophy, and Theology and Religion, Oxford


Grade 6: £28,660– £34,189 p.a.


We are seeking an experienced and dedicated IT Officer to provide essential first-line support across several large and diverse faculties at the University of Oxford, as part of an inter-faculty IT support team. You will report to the Inter-Faculty Head of IT, who is based in the Radcliffe Humanities building on Woodstock Road. Initially you will primarily provide support to the Faculties of English, Philosophy, and Theology and Religion.

 

You will be play a key role in delivering first-line hardware and software support and advice to academic postholders, researchers, administrators and students. You will also assist with AV provision and the maintenance of websites, the University’s virtual learning environment (currently WebLearn) and SharePoint. Another aspect of the role is to write, update and contribute to the documentation of IT support and procedures relating to IT provision within the faculties, and to ensure clear communication regarding IT matters with a range of users.

 

The successful candidate will have a degree in any subject, and a recognised IT qualification or equivalent experience; proven ability to support IT users and to maintain and troubleshoot hardware issues; demonstrable knowledge of Windows and Mac operating systems and experience of working with AV equipment. You will also have excellent communication skills, and the ability to work under pressure and as part of a team.

 

It is anticipated that the postholder will spend some time each week in each of the three faculties.

 

Applications must be made online. You will be required to upload a supporting statement and a CV as part of your application.

 

The closing date is 12.00 noon on Wednesday 16 January 2019. Interviews are expected to be held on Wednesday 30 January 2019.

 

Contact Person : Personnel Administrator

Vacancy ID : 138548


Contact Phone :

Closing Date : 16-Jan-2019


Contact Email : personnel@humanities.ox.ac.uk


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