Admissions Officer in Student Services and Systems
University of New South Wales
Australia

Admissions Officer


Job no: 499388

Work type: Continuing / Full time
Location: Sydney, NSW
Categories: Student Services, Student Recruitment / Admissions

  • $74K - $84K  + 17% super +  Leave Loading
  • 2 X Continuing roles available 
  • Kensington location


The Organisation

The Admissions Office is within the portfolio of Student Services and Systems. Student Services and Systems is responsible for the co-ordination of student recruitment and admissions systems, delivers administrative services to support academic progress throughout the student lifecycle, and delivers academic administration services to students and staff. Over time, the Admissions Office has established a shared service-delivery model for student administration and support services. Central units and Faculties provide important, mutually supporting services. The Admissions Office has the lynchpin role in ensuring a coordinated and controlled approach to managing and delivering student and academic administration services to ensure quality, consistency and equity for all students.

About the role

The role of the Admissions Officer is to process and evaluate a range of applications lodged with the Admissions Office, and to provide a high level of customer service, in responding to phone and email enquiries in a timely manner and by offering sound advice and assistance to applicants, University staff, and to UNSW recognised agent and affiliated off-shore offices.


About the Successful Candidate

  • Associate Diploma with relevant experience OR Certificate level qualification with post-certificate relevant work experience OR an equivalent level of knowledge gained through any other combination of education, training and/or experience
  • Superior oral and written communication skills (correspondence, report writing)
  • Sound organisational skills
  • Ability to apply and interpret policy
  • Sound computing skills, in the use of standard office desktop software such as email, word processing and spreadsheets and internet applications
  • Prior experience as a user of business systems such as student administration, HR or finance applications
  • Good interpersonal skills and the ability to liaise with people from diverse backgrounds and cultures Demonstrated ability to work accurately and with attention to detail
  • Demonstrated ability to work with limited supervision
  • Experience with large-volume work flows
  • Demonstrated capacity to work effectively in a team, preferably within a customer service environment
  • An understanding of, and sensitivity to, the issues related to international students
  • Understanding of, and commitment to, the principles of Equal Employment Opportunity and Affirmative Action and Occupational Health and Safety
  • Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.


To Apply: Please submit your CV, Cover Letter and Responses to Selection Criteria nominated in the Position Description online. Please do not send your application to the contact below. 


Contact:
Kimberly Symons
Talent Acquisition Consultant
E: k.symons@unsw.edu.au
 


Applications close:  Sunday 5th April before 11pm


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